Case studies

Picture relating to examples of our work in the charity sector

Course administration system

Imagine 10,000 courses for 110,000 learners each year, run by 6,000 session tutors in 4,000 venues organised from offices in 9 English regions and 1,000 branches across the country with the help of 40,000 voluntary members and you’ve imagined the WEA – the largest voluntary provider of further education in the UK. Our developers created multiple applications to suuport this organisation over nearly 3 decades.

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Clinic / practice management system

Breast Cancer Haven (BCH) is a national registered charity providing complementary therapies, information and advice to people affected by breast cancer. BCH have helped over 7,000 people affected by Breast Cancer in their centres around the UK. They have also provided over 94,000 appointments, a large percentage of which have been booked using Bravo, an online information system designed by Infoworks.

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Client management system

The National Deaf Children’s Society (NDCS) is the leading charity dedicated to creating a world without barriers for deaf children and young people. There are over 45,000 deaf children in the UK, 40% of whom also have additional needs. 90% of deaf children are born to hearing parents with little or no experience of deafness or knowledge of how to communicate with a deaf person. The key to unlocking a deaf child’s potential is the family unit. That is why families of deaf children must receive the full range of support and information to which they are entitled. This is not currently the case, but the NDCS is there to help make it happen.

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Consultancy - CRM requirement definition and supplier selection

Children England is the leading membership organisation and collective voice for charities working with children, young people and families.

They provide a wide range of support to members and the wider community sector (VCS) enabling organisations to strengthen and enhance their work with individuals and groups involved in the welfare of children. The social welfare law charity Lasa carried out a comprehensive review of Children England’s IT structure in May 2013 and made recommendations on how it could be improved. Among those recommendations was the selection and implementation of an improved CRM system. Lasa further recommended that Children England engage an independent consultant to help with the procurement process. Lasa specifically mentioned Infoworks as we are well known in the sector to be both knowledgeable and unbiased.

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